Since the earliest days of widespread IT use in the workplace, it’s been customary for all but the smallest firms to have an onsite IT team or specialist.
Anyone who’s been an office worker during the last twenty years knows all too well how it feels to arrive in the office and find nothing works as expected. But have you noticed how this is slowly improving? The systems we use are getting better and more stable all the time. And these days, even the most PC-illiterate staff member can fix many routine problems. We all know that switching it off and on again can solve a multitude of early morning gremlins, right?
In short, the problems we have today aren’t as constant and urgent as they once were. That means employing an in-house IT team is becoming an expensive solution without a problem. But what happens when something does go wrong?
There Is Another Way
As tech becomes ever more reliable, it can be more cost effective to use remote IT support. Cheap, secure dial-up technology means you can rely on a highly qualified tech expert in a different location to solve your problems. These guys provide greater experience and professionalism than is routinely available to any but the biggest firms.
They’re there when you need them too. A remote PC support team can be on the end of the phone 24 hours a day and, even better, you can rely on them to have the skills you require. Remote PC support companies serve multiple users, so they’re able to employ the best technical staff with a full range of specialisms and knowledge. This allows them to provide a friendly, efficient service, whatever your problem.
Keeping up with It All
Remote PC support gets around the problem of ever-changing technology. No sooner have you employed a support person, than they have to go on courses to understand the latest operating system. Using a specialist eliminates that expense. Specialist teams have an innovative approach to technology and an eagerness to learn. They’re always at the cutting edge and ready to roll out or troubleshoot the very latest technology, giving you a competitive edge over your rivals.
Naturally, because they live and breathe tech, remote PC support teams are aware of the latest viruses and malware, and they know how to deal with them effectively and keep systems clean. If you’ve got a problem, they’ve probably encountered it before. This saves your company time and money with much less staff downtime.
Choosing the Ideal Remote PC Support Team
At EverythingTech.co.uk, we pride ourselves on our customer support. You’ll find you’re dealing with people who understand your needs and communicate with you in plain English. There’ll be no impenetrable techno-babble, and no rolling of eyes when you don’t understand complex technical explanations. Just a simple response of what needs to be done. Problems solved.
To find out more about our remote PC support, contact today. If you have an immediate problem, we’ll fix it for FREE to prove we can!